The CX Master is split across four training units and six modules in total. Each training is carried out in small groups and lasts for two days. The first two modules we will run digitally and once it is save to do so, we will start to meet physically. At the end of each training session practice-related project exercises in teams of two will need to be completed.
To successfully close the training unit a webinar will then be held to discuss the evaluation and reflection of the project work.
After successful completion of all four training units you will receive your CX Master certificate. You can also choose to complete individual training units as stand-alone modules – for which you will receive a certificate of attendance.
The price for each training unit is £500. If you book all four training units, you will only be required to pay £1,800 (saving £200). The training fee includes course materials, meals and a webinar after each training session. Module, course work support and supervision before and after the training sessions by the trainers of MSR Consulting Group and InMoment is also included.